Dale Carnegie said “To be interesting, be interested”. A person expresses himself/herself in both verbal and non verbal way simultaneously. His/her postures, gestures, movements, eye gaze and facial expressions deliver a specific response in a given situation. Reading body language along with verbal communication is the core quality of an empathetic listener. A good listener engaged in 100% listening is more connected and makes the other comfortable enough to tell you more and gets real facts. He/she is fully present in each moment, with intent and without judgement, thus has quality interactions that enhances the clarity of thoughts, emotional balance, compassion, acceptance and quality of relationships. It helps in finding a practical solution to the issue.
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